Participation is voluntary

• All participation is voluntary.
• Must be 18 or older, have parent present or have signed parent release. 
• Experiences may vary.
• If you embrace the idea that it is natural and healthy that old thought patterns are sometimes "disturbed" when new ones are presented and that dynamic is required for growth and awareness, you will do well in our sessions and classes.
• If however, you are anchored in the belief that seeking agreement is required for you to feel safe, or if you are committed to the belief that the world should change to accommodate your beliefs in order for you to feel OK, this work will not feel supportive to you.
• There ARE many other organizations that support those who are more comfortable in this latter group, and if you would like suggestions please send us a message and we will send a list of referrals that might fit you better.

Preparation - 15 minutes

All classes are live and meditative in nature. Participation requires your focused attention and a physical environment that is conductive for meditating. The following preparations help you get the most out of the class and create the best experience for everyone:

1. Attend all classes or sessions from a private, interior, quiet place.  
2. If you care for children or other adults, please arrange for their care in a way that you can trust completely and focus on yourself for the designated time.
3. Put pets outside your personal bubble. If they are not able to rest quietly out of your space please put them in another room.
4. Turn off all TVs, radios and unnecessary electronics in the vicinity.
5. Shut down internet browsers, email and calendar apps on your computer to silence notifications and remove distractions.
6. Put your cellphone on focus mode, or turn off ringer completely (do not allow vibrate). 
7. Except for emergencies of course, do not talk, text, email or browse the internet phone during your class session.
8. Have headphones or earbuds handy in case we encounter sound feedback on your device.
9. After logging in to class, please keep camera/sound off until you are seated and ready.
10. Prepare by sitting quietly for 10-15 minutes to calm and collect yourself.
11. Late arrivals for group sessions are allowed at the instructor's discretion, or will receive a future class credit.
12. If you cannot get the zoom link to work, completely shut down the zoom app and try launching the app again.
13. If the zoom URL does not work due to internet bandwidth, try the downloaded zoom app. If you still do not have enough internet bandwidth, you may also request a telephone dial in number.
14. If you need the class link, log into your client dashboard at https://live.vcita.com/site/awaken/activity/dashboard OR click the link provided in your email or text reminder messages.
15. Enjoy the session!

Rescheduling

At this time, we do not charge for rescheduling when it other life situations need to be prioritized. Please provide as much notice as possible. However, in circumstances where changes are more of a choice than a necessity, we may charge a $20 change fee.

To reschedule, click the "reschedule" link in the booking confirmation email or manage the bookings in the client portal at: https://live.vcita.com/site/awaken/activity/dashboard.  Online rescheduling can only be done in ADVANCE of your session. If you cannot reschedule yourself, please contact us from the client dashboard or at https://live.vcita.com/site/awaken/leave-details. Your account will be credited for a future service or class. 

Privacy and Confidentiality

All personally identifiable information collected during appointments or shared within a reading, including your identity, location, contact information, and all other details is strictly confidential and will only be shared with third parties IF required for scheduling, operations or billing. You may opt out of marketing communications by contacting us.

How to Contact Us

If you have any questions about our programs, the Site, the information we collect about you and how we use it, you can send a message to us at https://live.vcita.com/site/awaken/leave-details.